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WHY Presilient?

  • We promise better data protection by guaranteeing 100-percent restore success.
  • We can help you reduce cost and capacity by backing up only necessary data.
  • We manage over three million backup jobs per year.
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GridManage Backup

Data protection is critical, but it requires concentrated skills and discipline to be effective. With industry analysts claiming that restore success rates average only about 50-percent, how can you cost-effectively protect your enterprise’s data? Turn to the backup partner who guarantees 100-percent restore success.

We have over three million reasons to choose us.
Data backup is vital to your company’s success. When it comes to recovering your data – arguably your company’s greatest asset – there’s simply no room for error. The same goes for choosing a backup and data protection partner. You can be certain with Presilient. We manage over three million backup jobs per year, giving us unmatched scale and experience to deliver service cost-effectively and handle whatever exceptions arise in protecting your data.

And we guarantee it.
Our ability to guarantee 100-percent restore success and protect your data to your specifications starts with our up-front assessment of your business situation. We validate current policies to make sure we’re getting everything we should, and that we properly prioritize your most valuable data. Most importantly, we prevent you from wasting money backing up data that doesn’t need to be. Our outsource managed backup services include:

  • 24x7 monitoring of the backup infrastructure, so that issues with libraries, media servers, or networks are identified quickly
  • Scheduled and ad hoc backups managed by our engineers to your specification
  • Ad hoc restores that restore your data whenever you need it – simply tell us what you want and where to put it, and we do the rest
  • Incident management that identifies issues and acts on them, either dispatching manufacturers’ engineers or working with your team to resolve issues
  • Administration services for scheduling policy changes, schedule changes, etc.
  • Monthly reviews of your backup performance, capacity, and incidents, which also allows us to prepare for your planned changes
  • GridWorks® portal, our proprietary Services Operations Support (SOS) System, that lets you check status and make changes to your service at any time

Download GridManage Backup brochure (PDF)

GridWorks SOS

Our proprietary Service Operations Support (SOS) platform helps us to quickly identify and correlate issues that standard backup packages don’t, so we catch errors that would otherwise put your data at risk.

24x7 ITOC

Skilled backup engineers are on the job all the time to ensure that issues are handled quickly and that your data is continually protected.

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